Ticket terms & conditions

• Children under 2 years of age free of charge.
• Children under 15 years of age must be accompanied by an adult (15+ years old).
• Glass Bottom Boat Ride (Explorer and VIP Explorer Experiences) not available for pregnant guests and children below 3 years of age.
• Ticket must be used on the date selected (except for annual pass members).
• Not redeemable for cash.
• Not to be combined with any other offer.
• Tickets are non-refundable and non-exchangeable.
• Dubai Aquarium & Underwater Zoo is not responsible for lost, misplaced or stolen tickets.
• Dubai Aquarium & Underwater Zoo may change operating hours or close temporarily due to refurbishing, capacity, inclement weather or special events, and may otherwise be discounted without notice and without liability to the owner.
• Ticket is only valid for general admission to Dubai Aquarium & Underwater Zoo.
• Ticket does not entitle holder to non-complimentary services or provisions within Dubai Aquarium & Underwater Zoo.
• Re-admission to Dubai Aquarium & Underwater Zoo is not allowed.
• Tickets holder may be refused entry if, in the reasonable opinion of the staff, the presence of the holder may pose risk to the safety of tickets holders, and/or affect the enjoyment of others within Dubai Aquarium & Underwater Zoo and/or affect the normal operation of Dubai Aquarium & Underwater Zoo.
• Management reserves the right to refuse admission.
• All persons entering the venue are subject to the rules and regulations as set by the management.
• UAE resident offer is not available during public holidays.